Product Inquiries
Bench items bought at physical stores
Please note, Bench products sold at third party stores such as Costco and Winners are a separate product assortment and varies from what is offered on Bench.ca.
Is your outerwear temperature rated?
At this time our outerwear isn't temperature rated. Our insulated coats are poly-fill and generally our parkas with large quilting are our warmest styles.
How do I know what is final sale?
On our product details pages, below the product description, you will see three icons, the center icon will either say Easy Returns or Final Sale, as seen below. Final sale products cannot be returned or exchanged. You will also see a notification in
Do you do price adjustments?
If you notice an item you recently bought has been further marked down, we will honor a price adjustment within 14 days of original purchase date. Exclusions may apply during peak season.